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Location: Tijuana

Plantronics is a global leader in business and consumer audio communications. For more than 50 years, weve been driven by a single obsession to support our customers most important needs: experiencing and facilitating simple and clear communications while enjoying distraction-free environments.

We are a global team with zeal for fulfilling our vision through innovation and rigorous execution. Our company is made up of smart, highly-capable, inquisitive people who bring their best selves to work each day and treat others as we wish to be treated. Plantronics people embrace discovery and invention, take risks, and incorporate the things we learn into the things we do. In creating Unified Communications and customer service solutions, software analytics, and Bluetooth headsets, Plantronics delivers high-quality communications solutions that our customers count on today, while relentlessly innovating on behalf of their future.

Mission: We discover and invent the tools and technologies that provide a focused and distraction-free environment for you to perform at your best.

Position Summary

Our dynamic and growing organization needs a Planning Manager with excellent time management skills and a proven track record of setting and meeting ambitious goals in the manufacturing industry. Were looking for a candidate with considerable managerial experience who can recruit new talent, allocate both human and material resources efficiently, and coordinate with other Operations departments on time-sensitive projects.

Responsible for implementing activities related to the timely, cost-effective Planning, Production Control, inventory control, and quality control of production processes. Develops, implements, and maintains policies, procedures, and material control systems to reduce costs, streamline procedures, and implement solutions. Coordinates with Production, Engineering, Quality and other Ops team on matters execution of Master Production Schedule. Reviews and plans requirements for acceptable inventory. Establishment and maintenance of the production control system.


  • Prepares the Master Production Schedule, baseline for demand planning, resource planning, absorption, and COGS calculations for the entire organization.
  • Partner with Demand Planning, Sales, Product management, Senior Leaders, and internal Customers to create, measure and drive forecast accuracy improvement at the Customer and SKU level.
  • Proactively asses the risks associated with demand spikes and though, then work with senior managers to develop alternatives that assure customer fulfilment, inventory stability, and capacity maintenance.
  • Lead cross functional teams to understand the key drivers of demand and replenishment, promotions, new product introduction launches, existing product extensions, and seasonality.
  • Develop data that informs the organization about the value of driving continuous improvement in the demand planning process.
  • Responsible for planning, reviewing, and developing production procedures and personnel. Assesses and trains personnel for promotion to cross-functional operations.
  • Selects, develops, and evaluates Planning and Production control personnel to ensure the efficient operation of the function.
  • Coordinates activities and prepares material requirement plans using Oracle enterprise resource planning systems, Advance Planning, Apriso MES and iSupplier systems.
  • Ensures the availability of materials in the supply chain, as scheduled, and the maintenance of inventory at acceptable levels. Develops material schedules and coordinates the efficient movement of materials with purchasing, warehouse, production, and engineering. Reviews and plans requirements for purchasing materials.
  • Implements activities related to on time cost-effective in production planning, production control and inventory management.
  • Manages material replenishment and Customer Service activities for Distribution Centers in a multi-organization environment.
  • Observes current business trends on Sales, Inventory, and Customer Service.
  • Provides maintenance to SOX Accesses Controls for Oracle responsibilities related to Planning activities WW.
  • Reviews, calculates, and provides maintenance to safety stock levels for FG products.
  • Implements, updates, and documents business procedures using ISO 9001 standards.
  • Maintain optimal level of performance within required budget and ensure compliance to all standard projects.
  • Ensures the implementation of Lean Manufacturing tools in the planning and production control processes.
  • Oversees daily business functions and deals with issues as necessary.
  • What are we looking for?


  • 7+ years experience in the areas of Production Planning, or Supply Chain in a Manufacturing environment.
  • 3-5 years of management experience in a related area.
  • Requires a bachelors degree in business administration, Engineering or equivalent experience. Graduate Degree is a plus.
  • Ability to work with multiple levels within and outside the organization.
  • Strong analytical, organizational, decision-making and presentation skills.
  • Proficiency in statistics, forecasting and forecasting methods with an understanding of their financial and operational impacts.
  • Knowledge of Lean manufacturing
  • Working knowledge of Microsoft Office suite
  • Working Knowledge of Enterprise Resource Planning (ERP)
  • Must be an effective oral and written communicator. 100% Bilingual (Spanish/English).
  • Adaptability, Responsiveness, Critical Thinking, Active Listening Skills and strong Interpersonal Skills
  • Cooperative, Leadership Ability, Detail-Oriented, Problem Solver
  • Multi-Tasking Skills
  • Comfortable Working under Pressure
  • Desired qualifications

  • APICS CPIM or SCM Certification, Six Sigma Green Belt certified.
  • Demand Planning experience that has included global networks.
  • What do we have to offer?

  • Being part of a fun and supportive global team, going through a journey of globalization, which offers a lot of opportunity to learn and develop.
  • Working in a global team of passionate professionals, truly making an impact on Plantronics success in the future.

  • * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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